2. The data collection process
2.1 What data we collect and why
2.2 How your data is used
2.3 Who we share your data with
3. Sensitive personal data
4. What are your rights
5. Any questions?
From the 25th May 2018 the General Data Protection Regulation (GDPR) will be coming into force in the UK. The aim of this new regulation is to bring the law up to date on new technological changes of data processing, as well as, synchronize data protection across Europe.
This change will mean that Complete Communication Services LTD have an obligation to ensure your personal data will be held: Lawfully, transparently, accurately, securely and confidentially. Data we collect on you will only be kept for the specified purpose it was collected for and we will store it for the minimal amount of time possible.
In line with GDPR, Complete Communication Services LTD will only collect your personal data for one or more of these reasons:
Once a booking is confirmed we will provide your data to:
We provide them with the minimum amount of data required to fulfil the booking.
Certain kinds of personal data are categorised as sensitive. This means we have extra obligations on how we process this data. Data will fall under this category if the content is regarding: Race; ethnicity; physical or mental health; religious beliefs; and/or criminal offences. Complete Communication Services LTD will only ask for this when necessary.
We collect sensitive data in the following scenarios:
By providing any sensitive personal data, you explicitly agree that we may collect it and use it to provide services to you.
Under GDPR and The Data Protection Act 2018 (DPA) you have a number of rights with regard to your personal data.
Simple requests: 0-1 month to complete.
Complex requests: 0-2 months to complete.
You will not be charged for any request made, unless the request is clearly unfound or excessive.
If you would like to exercise any of the above rights or have any questions regarding how your data is processed you can contact:
Daryl Mcmullan - Daryl@completecommunicationltd.com
Rhiannon Squance - Rhiannon@completecommunicationltd..com
22, The Square,
Complete Communication Services Ltd
Copyright © 2019 Complete Communication Services Ltd - All Rights Reserved.
Complete Communication, Complete Communication LTD and McMullan Interpreting are trading names of Complete Communication Services LTD
We are based in Plymouth and cover Devon and Cornwall.
Company number: 11998695